Returns
Have confidence in ordering with us, if you are dissatisfied with any of our products due to manufacturing deffects, you may return the item for a full refund within 30 days of receiving the item less shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.

Warranties
All items, if any, are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by Xceed Enterprise. Battery Tech Solutions is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 30 days of receipt will be replaced or if requested, a refund will be issued. Claims reported after 30 days of receipt for any defects may be replaced or repaired at the discretion of Battery Tech Solutions at no charge.

The terms for return and warranties are only valid for items purchased from this website.

Worldwide Shipping
Here at Battery Tech Solutions, we've shipped to thousands of satisfied customers worldwide. To our neighbouring countries such as Singapore, Hong Kong, Indonesia and Philippines to countries in the Middle East, Europe and American continent. There's literally no place we will not ship to.

We normally ship all in stock items within 1-5 business days from the time your order is received.

Most of our customers, local or international prefer to use Pos Malaysia. It is both economical and reliable. The added Registered Mail service includes a tracking number and tracking information. Customers can expect to receive their items within 5 to 15 workdays. For example: A customer from the Florida, USA received his order in 7 business days.

We also provide premier courier shipping services from DHL. More and more of our buyers have begun to use DHL as it takes only 4 days to arrive in major cities from the day of dispatch. We've also received more than 50% discount on the normal DHL rates. For orders of 900 grams or more, in most cases it can be cheaper to ship with DHL. Use the form below to write to us for the cost to ship to your shipping address.

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks weeks due to color, style, size or other unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.

Shipping and handling charges are based on merchandise total weight or volume metric weight.

DHL remote area surcharge: An additional charge of USD19.00 will apply. Click here to find out if your destination address falls into DHL non remote area.

Tax FREE
Battery Tech Solutions does NOT charge a sales tax!

Backorders
In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.

Cancellations
Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email info@batterytechsolutions.com to cancel an order.